What to Say When a Recruiter Calls You

A recruiter calling out of the blue can catch you off guard. A little structure makes these calls easy — you don't need a script, just a sense of what to cover. If you missed the call, start with what to do if you missed a recruiter's call.

Illustration of a phone receiving an incoming call

Most recruiter calls are friendly and fairly short. They want to learn a little about you, share a role, and gauge your interest. Knowing roughly what to expect helps you sound calm and prepared, even on the spot.

If it's not a good time, say so

You're never obliged to have a full conversation on the spot. If you're at work or can't talk, it's perfectly fine to ask to reschedule the chat.

Spoken

Thanks so much for calling. I'm at work right now — could we talk at lunchtime or after 5pm? I'm keen to hear more.

Have a few things ready

If you're job hunting, keep these within reach so any call is easier:

  • A one-line summary of what you do and what you're looking for.
  • Your general availability for a longer chat or interview.
  • A pen and paper to note the role, company and next steps.

Questions worth asking

Recruiters expect you to ask questions — it shows genuine interest. A few useful ones:

  • What's the role, and who is it with?
  • Is it permanent, contract or casual?
  • What are the next steps and timeframe?

If a phone interview is likely to follow, skim our phone interview questions guide beforehand.

Wrap up clearly

Before you hang up, confirm what happens next and how they'll reach you. If the call moves to salary, our Salary Expectation Answer Generator can help you word a calm response.

Key takeaways

  • It's okay to ask to talk later
  • Keep a short summary and your availability handy
  • Asking questions shows interest
  • Confirm the next steps before you hang up

Practise the likely questions

Rehearse natural answers to the questions a recruiter or interviewer might ask.

Open the question generator

Frequently asked questions

What if a recruiter calls and I'm at work?

It's fine to say it's not a good time and suggest a better one. Most recruiters are happy to call back when it suits you.

Do I need to know everything about the role on the call?

No. Ask questions — it's normal to learn the details during the conversation.

Should I discuss salary on the first call?

You can keep it general or ask what the role pays. Our salary answer tool can help you word it comfortably.

How do I sound confident on the phone?

Prepare a short summary, take your time, and don't be afraid to pause or ask them to repeat something.

JobCall Australia provides general communication tips and templates only. It is not legal, financial, migration, employment, recruitment, or career counselling advice. Please adapt any wording to suit your own situation.