Calling can feel daunting, but it's often quicker than waiting on email — and a brief, friendly call leaves a strong impression. The key is to know what you'll say before you dial.
Before you call
Have the role title, the date you applied, and your questions in front of you. Call during business hours from a quiet spot with good signal.
A simple script
Hi, my name is Sam. I'm calling to follow up on my application for the Customer Service Officer role, which I submitted a couple of weeks ago. I was hoping to check on how the process is going.
Keep it warm and brief, and let them lead from there.
What to ask
- Whether the application was received.
- The expected timeframe for the next steps.
- If there's anything else they need from you.
If you reach voicemail
Leave a short message with your name, the role, and a number to call back — then follow up by email if you don't hear back. Our guide on how to follow up after a job application covers the email side.
Key takeaways
- Prepare the role, date and your questions
- Introduce yourself and keep it brief
- Ask about status and next steps
- Leave a clear voicemail if needed
Get a call script (or email)
Generate a phone-call script or an email follow-up you can adapt.
Open the follow-up generator