Matching cover letter
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See the cover letter →Career Change Resume Template (Australia)
For people moving into a new field who need to lead with transferable skills and explain the switch.
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Sam Patel
04xx xxx xxx | sam.patel@email.com | Fremantle, WA | linkedin.com/in/example
Professional Summary
Experienced hospitality supervisor moving into office administration. Brings strong organisation, customer focus and the ability to stay calm under pressure, now backed by a Certificate III in Business. Looking for an administration role where reliability, people skills and attention to detail are valued.
Key Skills
- Organisation and prioritising
- Customer and client communication
- Cash handling and basic bookkeeping
- Microsoft Office (Word, Excel, Outlook)
- Calm under pressure
- Scheduling and rostering
- Training and supporting team members
- Problem-solving
Work Experience
Hospitality SupervisorJan 2020 – Present
XXXX Cafe Group, Fremantle, WA
- Coordinate daily operations and rosters for a team of ten across a busy venue
- Manage cash handling, end-of-day reconciliation and supplier orders
- Resolve customer concerns quickly and keep service running smoothly during peak times
- Train and support new staff, including written run sheets and checklists
Customer Service AssistantFeb 2017 – Dec 2019
XXXX Retail Store, Perth, WA
- Assisted customers, processed sales and handled returns at a high-volume store
- Kept records and stock counts accurate and up to date
Education
Certificate III in Business2025
TAFE example, WA
Completed. Focus on administration, recordkeeping and workplace software.
Licences & Certifications
- Driver's licence (full)
- Responsible Service of Alcohol (RSA)
Referees
Referees available on request.
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Open the tool →Frequently asked questions
How do I write a resume when changing careers in Australia?
Lead with a professional summary that explains your new direction, then put a transferable skills section near the top. Frame your past experience around the skills the new field values, and include any recent study that supports the change. Keep the focus on what carries across.
Should I explain why I am changing careers on my resume?
Keep the resume focused on skills and experience, and use a short line in your professional summary to signal the move. Save the fuller explanation for your cover letter, where you have room to tell the story.
Do I include experience from my old career?
Yes, but frame it around transferable skills rather than industry-specific duties. Highlight the parts that matter in your new field, such as communication, organisation, leadership or reliability.
This template is a free, general formatting guide for Australian job seekers. JobCall provides communication templates only and is not career counselling, recruitment or legal advice. Please adapt the wording and details to your own circumstances.